Thinking about joining the Toledo Shirt Club? Already joined but have some questions? Don't worry! We've put together this blog to help you through some of our most asked questions.
What benefits do I get as a Club Member?
First, you’ll get a brand new soft, comfy Toledo-themed t-shirt every month for just $18! These will be made using the same shirts you know and love from our retail brand but $6 less.
Shipping is FREE on ALL jupmode.com orders!
You can pause or edit your membership at any time! Don’t like a shirt? Just skip that month! Want to give a shirt as a gift? No problem, just change the size and shipping address (don’t forget to change it back though)!
If you need to change your shirt size, you can do so at any time by logging into your account. Need help? This blog post explains how.
Need to cancel? We’d be sad to see you go, but you can cancel online with no questions asked.
When will I receive my first shirt?
Your first shirt will ship out once you join the club. Your first shirt is your member t-shirt (which counts as one month). The next shirt you will receive will be the following month’s shirt of the month which will ship out on the 15th. You'll be getting the same soft, quality t-shirts you know from our retail store.
When will I first be charged?
When you join the Toledo shirt club, you will immediately be charged. Depending on the membership choice that you selected, you will either be charged $18 (plus tax) for your recurring monthly membership or you will be charged the amount of your pre-paid 3, 6, or 12-month membership.
When will I be charged again after my first payment?
This depends on your membership!
If you chose not to prepay for your subscription, you will be charged $18 plus tax on the 15th of every month.
If you chose to prepay for your first 3 shirts, your subscription will continue to charge at the discounted rate for every three shirts you receive.
When do I get the shirt of the month?
All official shirt of the month tees will ship out on the 15th of the month! To get a shirt of the month, you must join the club prior to the 15th of the month. For example, if you wanted the March shirt of the month, you would’ve had to have joined the club before March 15th. If you join the club after March 15th, you will receive the member shirt right away, but your first official shirt of the month will be shipped on April 15th. Every month there will be a brand design on our soft, comfy tees.
Can I return my shirt club shirt?
No, Toledo Shirt Club Shirts cannot be returned.
My shirt doesn’t fit, can I exchange sizes?
Yes! Email us at firstname.lastname@example.org.
More questions?Check out our subscription FAQ page for more information or email us at email@example.com.
Want to join the club? Sign up here!