Customer Service

Shipping & Delivery: All items usually ship via USPS within 24 hours if they are in stock. Please allow 3-5 days for delivery. Overnight delivery (Express Shipping) is guaranteed to most locations depending on your local USPS service area. To guarantee overnight delivery, please place your order before 1 pm or call John (310.916.9437) to see if it can be delivered on time. You can contact John by phone or email (john@jupmode.com) with questions about sizing, shipping, availability, new product ideas, or wholesale opportunities.
Privacy & Security: JUPMODE.com does not rent, trade, or share Personal Information with third parties. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can send us an email at info@jupmode.com.
Returns & Replacements: Returns are accepted for exchange or refund on all items in resalable condition. They must include all original tags and show no signs of wear or tear.